Services we provide at m.repair®
Out of warranty repairs
Collection and delivery of your equipment
Software installation and Updates
Individual or group training
Prepaid hours and monthly Subscriptions
Remote Assistance, Home Service & Repair
Configuration and backups service installation
We answer your questions and clear your doubts
Your Apple device has problems. And now?
Warranty RepairsHardware repair within the warranty period (1 or 2 years) by replacing genuine Apple parts at no cost to the customer
Out of warranty repairsRepairing hardware failures after warranty coverage or accidental damage caused by an accident, the parts are also genuine Apple products. However, it will have an associated cost to the customer.
Collection and delivery of your equipmentIf the customer wishes, m.repair® may collect the equipment for repair and subsequent delivery. We try to meet our customer's needs. This service has an additional cost to the customer
Replacement equipmentm.repair® knows that customers hardware is an essential asset, so we have replacement computers so the customer can continue to work. This service has an additional cost to the customer and is subject to availability.
Having problems with your Software?
Software troubleshootingm.repair® solves your problems with the operating system and / or installed programs
Software installation and updateWe install and update Apple or third-party software. A good installation is very important to avoid future problems.
We have solutions for companies and individuals
Prepaid hours and monthly subscriptionsTime packs and subscriptions allow you to more flexibly reduce support and maintenance service costs while providing personalized service. There are 2 prepaid hour packs (6 and 12 hours) being a prepaid service with a non cumulative duration of 1 year, with 3 and 6 trips included, respectively. Regarding the subscriptions there are 3 modalities (2, 4 or 6 hours per month), with these 1, 2 or 5 included, respectively. Both time packages and subscriptions can be used by appointment in advance to meet punctual needs, preventive maintenance or to meet emergencies. The free trips indicated are in the Municipality of Lisbon
Configuration and installation of backupsm.repair is ready to set up and install the software and all necessary hardware to protect your computer system data. Time Machine Settings, Database Backups, iCloud Copies, etc.
Consultingm.repair may collaborate with the client by providing a consulting service. We have a specialized team to advise you on the most appropriate configurations, software versions, which equipment best suits your needs, network solutions, data copies, etc.
Remote Assistance, Home Service & RepairWe have a service that allows you to solve some problems remotely without having to go to our premises or us to the customer's home.
In some cases, depending on the type of malfunction, it is possible to perform the repair directly at the customer's premises, providing greater comfort for the customer. This service has an additional cost to the customer.
Individual or group trainingPersonalized one-to-one training is our big bet for better results. We can design a tailor-made training plan according to the specific needs of each client. We can also adapt training plans to groups according to previously identified needs. If you have questions about MacOS, iOS, Apple or other specific applications, contact us! ￼
Apple Equipment Malfunctions
We are an Apple Authorized Service Provider and are able to repair malfunctions on or out of warranty. All repairs are performed by qualified Apple-certified technicians, and the parts we use for repairs are genuine Apple products.
We have a software troubleshooting service for the Apple environment. Our technicians specialize in OS X and iOS systems, and because it is important to be up-to-date regularly, they make Apple certifications that ensure all the rigor and professionalism you need to solve any type of software problem.
Individuals and Companies Solutions
We provide software and / or hardware support and maintenance services in Apple or hybrid environments. We offer packs of hours or monthly covenants, thus guaranteeing any and all technical support in the maintenance or repair of your equipment, reducing downtime to a minimum, making the equipment productivity, longevity and quality possible.